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Frequently Asked Questions

What is the Promotional Offer?

Purchase an Opel Mobile Smart65Q Smart Phone (Participating Product) from a Big W store or online at www.bigw.com.au and you will be entitled to receive an Opel Mobile $30 SIM card with the first 30 days of the plan free upon activation.

What stores are participating?

Only Big W stores as well as Big W online

Who is eligible to enter?

Australian residents who purchased an Opel Mobile Smart65Q Smartphone from a Big W store during the promotional period.

When does the promotion start?

09:00 AM AEDT 15thof November 2023

When does the promotion end?

11:59 PM 31stJanuary 2024

What is the Participating Product?

Opel Mobile Smart65Q Smartphone

What is the bonus gifts?

1 x $30 SIM card with the first 30 days of the plan free of charge upon activation

How do I redeem my Gift when purchasing a Participating Product from a Participating Retailer?

1. Purchase a participating product from a Participating Retailer i.e. Big W store

2. Keep your valid proof of purchase (as outlined below) and IMEI for all participating products.

3. Provide a copy of your proof of purchase and IMEI through the redemption portal   https://opelmobile.com.au/65qredeem

Instructions on how to find IMEI/Serial number can be found at the following:   www.opelmobile.com.au/how-to-find-an-imei-number/

4. Follow the prompts to receive the Gift that will be delivered to your Australian mailing address.

5. You can redeem your Gift from 09:00 AM AEDT 15thof November 2023 until 11:59 PM 29th February 2024

Is there a limit for the promotion?

There is a limit of one claim for the Gift per participating product purchased.

Can I transfer or redeem this gift for cash?

The Gift is not transferable and cannot be redeemed for cash.


For any issues, please email us at help@opelmobile.com.au or phone 1300 971 584 8am to 6pm Mon to Fri AEDT (excluding public holidays)

Talk to an Opel Mobile Expert Today

Call 1300 971 584