Frequently Asked Questions
What is the Promotional Offer?
Purchase an Opel Mobile Smart65Q Smart Phone (Participating Product) from a Big W store or online at www.bigw.com.au and you will be entitled to receive an Opel Mobile $30 SIM card with the first 30 days of the plan free upon activation.
What stores are participating?
Only Big W stores as well as Big W online
Who is eligible to enter?
Australian residents who purchased an Opel Mobile Smart65Q Smartphone from a Big W store during the promotional period.
When does the promotion start?
09:00 AM AEDT 15thof November 2023
When does the promotion end?
11:59 PM 31stJanuary 2024
What is the Participating Product?
Opel Mobile Smart65Q Smartphone
What is the bonus gifts?
1 x $30 SIM card with the first 30 days of the plan free of charge upon activation
How do I redeem my Gift when purchasing a Participating Product from a Participating Retailer?
1. Purchase a participating product from a Participating Retailer i.e. Big W store
2. Keep your valid proof of purchase (as outlined below) and IMEI for all participating products.
3. Provide a copy of your proof of purchase and IMEI through the redemption portal https://opelmobile.com.au/65qredeem
Instructions on how to find IMEI/Serial number can be found at the following: www.opelmobile.com.au/how-to-find-an-imei-number/
4. Follow the prompts to receive the Gift that will be delivered to your Australian mailing address.
5. You can redeem your Gift from 09:00 AM AEDT 15thof November 2023 until 11:59 PM 29th February 2024
Is there a limit for the promotion?
There is a limit of one claim for the Gift per participating product purchased.
Can I transfer or redeem this gift for cash?
The Gift is not transferable and cannot be redeemed for cash.
For any issues, please email us at email@example.com or phone 1300 971 584 8am to 6pm Mon to Fri AEDT (excluding public holidays)