Frequently Asked Questions
What is the Promotional Offer?
Purchase an Opel Mobile SmartJ5 Phone (Participating Product) from a Big W or Officeworks store or online at bigw.com.au or officeworks.com.au and you will be entitled to receive an Opel Mobile SmartJ5 phone case valued at $20 as well as a $30 SIM card with the first 30 days of the plan free upon activation.
What stores are participating?
Big W and Officeworks stores as well as Big W and Officeworks online
Who is eligible to enter?
Australian residents who purchased an Opel Mobile SmartJ5 Phone from Big W or Officeworks during the promotional period.
When does the promotion start?
09:00 AM AEDT 15 November 2023.
When does the promotion end?
11:59 PM 31st January 2024.
What is the Participating Product?
Opel Mobile SmartJ5 phone
What is the bonus gifts?
1 x $20 SmartJ5 phone case
1 x $30 SIM card with the first 30 days of the plan free of charge upon activation
How do I redeem my Gift when purchasing a Participating Product from a Participating Retailer?
1. Purchase a participating product from a Participating Retailer i.e. Big W or Officeworks store
2. Keep your valid proof of purchase (as outlined below) and IMEI number for all participating products
3. Provide a copy of your proof of purchase and IMEI number through the redemption portal https://opelmobile.com.au/j5sim
Instructions on how to find IMEI/Serial number can be found at the following: www.opelmobile.com.au/how-to-find-an-imei-number/
4. Follow the prompts to receive the Gift that will be delivered to your Australian mailing address.
5. You can redeem your Gift/s from 09:00 AM AEDT 15 November 2023 until 11:59 PM 7th February 2024
Is there a limit for the promotion?
There is a limit of one claim for the Gift per participating product purchased.
Can I transfer or redeem this gift for cash?
The Gift is not transferable and cannot be redeemed for cash.
For any issues, please email us at firstname.lastname@example.org or phone 1300 971 584 8am to 6pm Mon to Fri AEDT (excluding public holidays)