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Frequently Asked Questions

What is the Promotional Offer?

Purchase an Opel Mobile SmartKids Phone (Participating Product) from a Big W or Officeworks store or online at www.bigw.com.au or www.officeworks.com.au and you will be entitled to receive a Opel Mobile SmartKids phone case as well as a $25 SIM card with the first 28 days of the plan free upon activation.

What stores are participating?

Big W and Officeworks stores as well as Big W and Officeworks online.

Who is eligible to enter?

Australian residents who purchased an Opel Mobile SmartKids Phone from Big W or Officeworks during the promotional period.

When does the promotion start?

9am 09:00 AM AEDT 6th June 2023

When does the promotion end?

11:59 PM 31st January 2024.

What is the Participating Product?

Opel Mobile SmartKids Phone

What is the bonus gifts?

1 x $25 SmartKids phone case

1 x $25 SIM card with the first 28 days of the plan free of charge upon activation

How do I redeem my Gift when purchasing a Participating Product from a Participating Retailer?

1. Purchase a participating product from a Participating Retailer i.e. Big W or Officeworks.

2. Keep your valid proof of purchase (as outlined below) and IMEI for all participating products.

3. Provide a copy of your proof of purchase and IMEI through the redemption portal https://opelmobile.com.au/redeem

Instructions on how to find IMEI/Serial number can be found at the following:

www.opelmobile.com.au/how-to-find-an-imei-number/

4. Follow the prompts to receive the Gift that will be delivered to your Australian mailing address.

5. You can redeem your Gift from 09:00 AM AEDT 6th June 2023 until 11:59 PM 29th February 2024

Is there a limit for the promotion?

There is a limit of one claim for the Gift per participating product purchased.

Can I transfer or redeem this gift for cash?

The Gift is not transferable and cannot be redeemed for cash.

Contact

For any issues, please email us at help@opelmobile.com.au or phone 1300 971 584 8am to 6pm Mon to Fri AEDT (excluding public holidays)

Talk to an Opel Mobile Expert and Order Your SmartKids Phone Today

Call 1300 971 584