Frequently Asked Questions
What is the Promotional Offer?
Purchase an Opel Mobile SmartKids Phone (Participating Product) from a Big W or Officeworks store or online at www.bigw.com.au or www.officeworks.com.au and you will be entitled to receive a Opel Mobile SmartKids phone case as well as a $25 SIM card with the first 28 days of the plan free upon activation.
What stores are participating?
Big W and Officeworks stores as well as Big W and Officeworks online.
Who is eligible to enter?
Australian residents who purchased an Opel Mobile SmartKids Phone from Big W or Officeworks during the promotional period.
When does the promotion start?
9am 09:00 AM AEDT 6th June 2023
When does the promotion end?
11:59 PM 31st January 2024.
What is the Participating Product?
Opel Mobile SmartKids Phone
What is the bonus gifts?
1 x $25 SmartKids phone case
1 x $25 SIM card with the first 28 days of the plan free of charge upon activation
How do I redeem my Gift when purchasing a Participating Product from a Participating Retailer?
1. Purchase a participating product from a Participating Retailer i.e. Big W or Officeworks.
2. Keep your valid proof of purchase (as outlined below) and IMEI for all participating products.
3. Provide a copy of your proof of purchase and IMEI through the redemption portal https://opelmobile.com.au/redeem
Instructions on how to find IMEI/Serial number can be found at the following:
4. Follow the prompts to receive the Gift that will be delivered to your Australian mailing address.
5. You can redeem your Gift from 09:00 AM AEDT 6th June 2023 until 11:59 PM 29th February 2024
Is there a limit for the promotion?
There is a limit of one claim for the Gift per participating product purchased.
Can I transfer or redeem this gift for cash?
The Gift is not transferable and cannot be redeemed for cash.
For any issues, please email us at firstname.lastname@example.org or phone 1300 971 584 8am to 6pm Mon to Fri AEDT (excluding public holidays)